Incidents and maintenance reported on status page for divergent https://status.divergent.group/ https://d1lppblt9t2x15.cloudfront.net/logos/324c981fe8b44c92616730e74098b3b6.png https://status.divergent.group/ en https://status.divergent.group/maintenance/1060702 Sat, 12 Sep 2026 06:15:00 -0000 https://status.divergent.group/incident/1060702#c61295109f03627726e767a700233f42f17029defe8808c290789a76b36e6414 Maintenance We're performing a manual cutover of the Connect API and need to temporarily pause the acceptance of Email and SMS to preserve data-integrity throughout the operation. Ingestion will continue through a temporary queueing mechanism, and sending may be delayed by up to 5 minutes throughout this process. https://status.divergent.group/maintenance/867397 Wed, 08 Apr 2026 21:01:30 -0000 https://status.divergent.group/incident/867397#9ed5764c1e848d3857ac37a8b0e60109a52a04d410eb4ac0ca6ddfcc78150ea9 Maintenance We will be performing maintenance on the Connect API platform and associated interfaces, including PureSMS (.app, not .uk). We expect minimal downtime however reserve the maintenance window. Please be advised that the Connect API may not receive requests at any point during this maintenance window and we advise you to retry any errored messages after maintenance is completed. https://status.divergent.group/incident/865127 Sun, 05 Apr 2026 16:11:00 -0000 https://status.divergent.group/incident/865127#81036ed4050e97fd539847d3b14b044c44bf565194a2fe5526f94083519cec0d Incident The issue has been resolved and confirmed with affected customers. If you received a 500 when sending an SMS from an assigned Inbound Number, please retry the send again. https://status.divergent.group/incident/865127 Sun, 05 Apr 2026 16:00:00 -0000 https://status.divergent.group/incident/865127#ab073aeed98b678191ec89f14c6bbfbdbf836d83864a0a6677224add7c0baaaa Incident We've identified the root cause of the issue which should be resolved within the next 10-15 minutes. https://status.divergent.group/incident/865127 Sun, 05 Apr 2026 15:29:00 -0000 https://status.divergent.group/incident/865127#8cafebd7a70129bc17012cede0c23d23d470dcdbffe20c8a6db3d7ac6079cac9 Incident Customers are experiencing elevated errors when attempting to send messages from an inbound SMS number in the UK. We are investigating. https://status.divergent.group/incident/864187 Fri, 03 Apr 2026 11:38:00 -0000 https://status.divergent.group/incident/864187#b8747967c962bd92213d24ba1227ff488303227c0c6d95ed957fc3f1fc0ae7dc Incident Connectivity with our network partner has been restored and international SMS routes are now active again. All queued SMS as a result of this outage have now been delivered. https://status.divergent.group/incident/864187 Fri, 03 Apr 2026 08:31:00 -0000 https://status.divergent.group/incident/864187#6a9e09a96a317787c3426922183f9377bb7daf0f1d01b533a9be93268adf1f29 Incident We are an experiencing an issue when communicating with our international mobile network partners, this is being investigated.