Incidents | divergent Incidents reported on status page for divergent https://status.divergent.group/ https://d1lppblt9t2x15.cloudfront.net/logos/324c981fe8b44c92616730e74098b3b6.png Incidents | divergent https://status.divergent.group/ en Reserve (V1) recovered https://status.divergent.group/ Sat, 30 May 2026 20:10:31 +0000 https://status.divergent.group/#b2d91e23ca3ebd462a871ed43381811213b40d18d0de4300b398f2ce44104269 Reserve (V1) recovered Reserve (V1) went down https://status.divergent.group/ Sat, 30 May 2026 20:07:56 +0000 https://status.divergent.group/#b2d91e23ca3ebd462a871ed43381811213b40d18d0de4300b398f2ce44104269 Reserve (V1) went down Reserve (V1) recovered https://status.divergent.group/ Tue, 26 May 2026 07:10:31 +0000 https://status.divergent.group/#aab3033a80def376ca67edb29243c118c6f9bc01a8527e5e14f7d95422001da4 Reserve (V1) recovered Reserve (V1) went down https://status.divergent.group/ Tue, 26 May 2026 00:16:31 +0000 https://status.divergent.group/#aab3033a80def376ca67edb29243c118c6f9bc01a8527e5e14f7d95422001da4 Reserve (V1) went down Reserve (V1) recovered https://status.divergent.group/ Sun, 10 May 2026 22:07:30 +0000 https://status.divergent.group/#b39aca14cf3e14bff6a20f60f52ec1f366f8381c5bb9e3621e8b8e73ce3685dc Reserve (V1) recovered Reserve (V1) went down https://status.divergent.group/ Sun, 10 May 2026 20:52:42 +0000 https://status.divergent.group/#b39aca14cf3e14bff6a20f60f52ec1f366f8381c5bb9e3621e8b8e73ce3685dc Reserve (V1) went down Reserve (V1) recovered https://status.divergent.group/ Sun, 10 May 2026 20:49:30 +0000 https://status.divergent.group/#6f87e2cd53c55c226b282906c2cf858fd9ee6df4e8ac14b88263763f2fda6c5d Reserve (V1) recovered Reserve (V1) went down https://status.divergent.group/ Sun, 10 May 2026 20:44:37 +0000 https://status.divergent.group/#6f87e2cd53c55c226b282906c2cf858fd9ee6df4e8ac14b88263763f2fda6c5d Reserve (V1) went down Reserve (V1) recovered https://status.divergent.group/ Sun, 10 May 2026 04:10:26 +0000 https://status.divergent.group/#1540f5fb89e38f5f16f9fb4aa6f6482996cbbceed2133ca888b2c38bda431d30 Reserve (V1) recovered Reserve (V1) went down https://status.divergent.group/ Sun, 10 May 2026 03:41:07 +0000 https://status.divergent.group/#1540f5fb89e38f5f16f9fb4aa6f6482996cbbceed2133ca888b2c38bda431d30 Reserve (V1) went down Connect Platform Maintenance https://status.divergent.group/incident/867397 Thu, 09 Apr 2026 20:00:24 -0000 https://status.divergent.group/incident/867397#54d329de4681e14a63a73d1077a7b48601ea66e9f590f1859c9c963cf1b86c35 Maintenance completed Connect Platform Maintenance https://status.divergent.group/incident/867397 Thu, 09 Apr 2026 18:00:24 -0000 https://status.divergent.group/incident/867397#9ed5764c1e848d3857ac37a8b0e60109a52a04d410eb4ac0ca6ddfcc78150ea9 We will be performing maintenance on the Connect API platform and associated interfaces, including PureSMS (.app, not .uk). We expect minimal downtime however reserve the maintenance window. Please be advised that the Connect API may not receive requests at any point during this maintenance window and we advise you to retry any errored messages after maintenance is completed. Sending from Inbound Numbers https://status.divergent.group/incident/865127 Sun, 05 Apr 2026 16:11:00 -0000 https://status.divergent.group/incident/865127#81036ed4050e97fd539847d3b14b044c44bf565194a2fe5526f94083519cec0d The issue has been resolved and confirmed with affected customers. If you received a 500 when sending an SMS from an assigned Inbound Number, please retry the send again. Sending from Inbound Numbers https://status.divergent.group/incident/865127 Sun, 05 Apr 2026 16:00:00 -0000 https://status.divergent.group/incident/865127#ab073aeed98b678191ec89f14c6bbfbdbf836d83864a0a6677224add7c0baaaa We've identified the root cause of the issue which should be resolved within the next 10-15 minutes. Sending from Inbound Numbers https://status.divergent.group/incident/865127 Sun, 05 Apr 2026 15:29:00 -0000 https://status.divergent.group/incident/865127#8cafebd7a70129bc17012cede0c23d23d470dcdbffe20c8a6db3d7ac6079cac9 Customers are experiencing elevated errors when attempting to send messages from an inbound SMS number in the UK. We are investigating. International SMS Routing Degraded https://status.divergent.group/incident/864187 Fri, 03 Apr 2026 11:38:00 -0000 https://status.divergent.group/incident/864187#b8747967c962bd92213d24ba1227ff488303227c0c6d95ed957fc3f1fc0ae7dc Connectivity with our network partner has been restored and international SMS routes are now active again. All queued SMS as a result of this outage have now been delivered. International SMS Routing Degraded https://status.divergent.group/incident/864187 Fri, 03 Apr 2026 08:31:00 -0000 https://status.divergent.group/incident/864187#6a9e09a96a317787c3426922183f9377bb7daf0f1d01b533a9be93268adf1f29 We are an experiencing an issue when communicating with our international mobile network partners, this is being investigated.