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Degraded

Sending from Inbound Numbers

Apr 5, 2026 at 3:29pm UTC
Affected services
Connect

Resolved
Apr 5, 2026 at 4:11pm UTC

The issue has been resolved and confirmed with affected customers. If you received a 500 when sending an SMS from an assigned Inbound Number, please retry the send again.

Updated
Apr 5, 2026 at 4:00pm UTC

We've identified the root cause of the issue which should be resolved within the next 10-15 minutes.

Created
Apr 5, 2026 at 3:29pm UTC

Customers are experiencing elevated errors when attempting to send messages from an inbound SMS number in the UK. We are investigating.